Account Executive / Account Manager

Business · Jarkata, Jarkata
Department Business
Employment Type Full Time
Minimum Experience Entry-level

About FiveStones

FiveStones, a Numiracle Group company, is a Google Marketing Platform ad technology provider which also provides a number of services across digital maturity consulting, outsourced operations and training & enablement. Used to support direct marketers and agencies, these combined services enable the full power of an organisation's ad technology platforms.


FiveStones has been a certified Google Marketing Platform (GMP) Sales Partner in Asia since 2009 providing licenses and expertise around most platforms such as Campaign Manager 360, Display & Video 360, Search Ads 360 and Google Analytics 360.


FiveStones is headquartered in Hong Kong and Sydney with other offices across Asia Pacific.


Duties and Responsibilities

Account Executive is an entry level role in the Business Strategy function of FiveStones. Candidates with experience will be considered as Account Manager.

Sales and Marketing Coordination

  • Assist Business Strategy Manager to seek and build new business opportunities from various channels including FiveStones’ website, outreach, industry events/conferences, sifting through existing networks of contacts.
  • Assist Manager to identify customers’ digital maturity level through a consultative approach, acquire business requirements, and formulate solution proposals
  • Manage all sales leads using sales management tools. 
  • Prepare presentations, proposals, contracts, order forms, invoices and other business related documentations.
  • Work with the marketing team to prepare published content such as case studies and white papers.
  • Coordinate with various teams organizing and conducting webinars and training sessions.
  • Engage Customer Success and Solutions to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects being pitched and/or signed off by the customers.
  • Collaborate with the Customer Success Managers to identify and manage new revenue opportunities from existing customers to cross sell other FiveStones products and services.
  • Effectively work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management.

Product Enablement and Knowledge Management

  • Acquire knowledge (basic) and maintain certification for all relevant Google Marketing Platform technologies.
  • Conduct product demonstration of the Google Marketing Platform technologies and/or other FiveStones products and services where appropriate aligned with promoting the USPs and benefits to the customers’ or prospects’ business.

FiveStones Advocacy

  • Advocate and contribute to maintaining the FiveStones brand, culture and core values at all times.
  • Continuous self-development to maintain, solidify and improve industry knowledge, personal brand and thought leadership.
  • Nurture internal relationships to preserve and improve collaborative and supportive mindset.
  • Proactively contribute to the betterment of FiveStones by participating in additional activities and responsibilities where applicable and required.

Education and Experience

Prerequisites:

  • Bachelor’s Degree in Business Management, Marketing or equivalent industry certification is desirable.
  • A minimum of 1+ years’ experience in the digital marketing  industry. Digital agency experience of interest. Candidates with less experience or fresh graduates will also be considered.
  • Understanding or experience in digital marketing including Google Ads and Google Analytics.
  • Solid knowledge of Microsoft Office (Excel, PowerPoint, Word) and/or Google Suite (Sheets, Docs, Slides).

Highly Regarded / Preferred:

  • Understanding of the Google Marketing Platform technologies, other ad tech products. 
  • Practical experience or exposure in media buying/sales, campaign management, ad operations or dev/tech operations.
  • Experience in project management, consulting, and/or presales.
  • Experience and/or proven strong understanding of tag management and web management.
  • Basic understanding of HTML, CSS, JavaScript, URL encoding and structures.


Abilities and Attributes

  • Excellent verbal and written communication skills in English.
  • Excellent presentation skills.
  • Experience and advocate of exceptional customer service.
  • Strong problem-solving skills and root cause analysis.
  • Strong numerical skills and analytical mindset.
  • Outstanding “people person” personality.
  • Effective at multitasking and prioritisation.
  • Sense of urgency work ethics.
  • Sense of humour.

Thank You

Your application was submitted successfully.

  • Location
    Jarkata, Jarkata
  • Department
    Business
  • Employment Type
    Full Time
  • Minimum Experience
    Entry-level