Account Executive / Senior Account Executive

Business · Hong Kong, HKG
Department Business
Employment Type Full Time
Minimum Experience Entry-level

About FiveStones

FiveStones, a Numiracle Group company, is a Google Marketing Platform ad technology provider which also provides a number of services across digital maturity consulting, outsourced operations and training & enablement. Used to support direct marketers and agencies, these combined services enable the full power of an organisation's ad technology platforms.


FiveStones has been a certified Google Marketing Platform (GMP) Sales Partner in Asia since 2009 providing licenses and expertise around most platforms such as Campaign Manager 360, Display & Video 360, Search Ads 360 and Google Analytics 360.


FiveStones is headquartered in Hong Kong and Sydney with other offices across Asia Pacific.


Duties and Responsibilities

Account Executive / Senior Account Executive is an entry to a mid-level role in the Business Strategy function of FiveStones.

Sales and Marketing Coordination

  • Assist Business Strategy Manager to seek and build new business opportunities from various channels including FiveStones’ website, outreach, industry events/conferences, sifting through existing networks of contacts.
  • Assist Manager to identify customers’ digital maturity level through a consultative approach, acquire business requirements, and formulate solution proposals
  • Manage all sales leads using sales management tools. 
  • Prepare presentations, proposals, contracts, order forms, invoices and other business related documentations.
  • Work with the marketing team to prepare published content such as case studies and white papers.
  • Coordinate with various teams organizing and conducting webinars and training sessions.
  • Engage Customer Success and Solutions to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects being pitched and/or signed off by the customers.
  • Collaborate with the Customer Success Managers to identify and manage new revenue opportunities from existing customers to cross sell other FiveStones products and services.
  • Effectively work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management.


Product Enablement and Knowledge Management

  • Acquire knowledge (basic) and maintain certification for all relevant Google Marketing Platform technologies.
  • Conduct product demonstration of the Google Marketing Platform technologies and/or other FiveStones products and services where appropriate aligned with promoting the USPs and benefits to the customers’ or prospects’ business.


FiveStones Advocacy

  • Advocate and contribute to maintaining the FiveStones brand, culture and core values at all times.
  • Continuous self-development to maintain, solidify and improve industry knowledge, personal brand and thought leadership.
  • Nurture internal relationships to preserve and improve collaborative and supportive mindset.
  • Proactively contribute to the betterment of FiveStones by participating in additional activities and responsibilities where applicable and required.


Education and Experience

Prerequisites:

  • Bachelor’s Degree in Business Management, Marketing or equivalent industry certification is desirable.
  • A minimum of 1+ years’ experience in the digital marketing  industry. Digital agency experience of interest. Candidates with less experience or fresh graduates will also be considered.
  • Understanding or experience in digital marketing including Google Ads and Google Analytics.
  • Solid knowledge of Microsoft Office (Excel, PowerPoint, Word) and/or Google Suite (Sheets, Docs, Slides).


Highly Regarded / Preferred:

  • Understanding of the Google Marketing Platform technologies, other ad tech products. 
  • Practical experience or exposure in media buying/sales, campaign management, ad operations or dev/tech operations.
  • Experience in project management, consulting, and/or presales.
  • Experience and/or proven strong understanding of tag management and web management.
  • Basic understanding of HTML, CSS, JavaScript, URL encoding and structures.


Abilities and Attributes

  • Excellent verbal and written communication skills in Chinese (Cantonese and Mandarin) and English.
  • Excellent presentation skills.
  • Experience and advocate of exceptional customer service.
  • Strong problem-solving skills and root cause analysis.
  • Strong numerical skills and analytical mindset.
  • Outstanding “people person” personality.
  • Effective at multitasking and prioritisation.
  • Sense of urgency work ethics.
  • Sense of humour.

Thank You

Your application was submitted successfully.

  • Location
    Hong Kong, HKG
  • Department
    Business
  • Employment Type
    Full Time
  • Minimum Experience
    Entry-level