Business Strategy Manager

Business · Hong Kong, HKG
Department Business
Employment Type Full Time
Minimum Experience Mid-level

About FiveStones

FiveStones, a Numiracle Group company, is a Google Marketing Platform ad technology provider which also provides a number of services across digital maturity consulting, outsourced operations and training & enablement. Used to support direct marketers and agencies, these combined services enable the full power of an organisation's ad technology platforms.


FiveStones has been a certified Google Marketing Platform (GMP) Sales Partner in Asia since 2009 providing licenses and expertise around most platforms such as Campaign Manager 360, Display & Video 360, Search Ads 360 and Google Analytics 360.


FiveStones is headquartered in Hong Kong and Sydney with other offices across Asia Pacific.


Duties and Responsibilities

Sales and Business Development

  • Seek and build new business opportunities including relationships aligned with growing FiveStones’ market share across Hong Kong and Greater China region from various channels including FiveStones’ website, outreach, industry events/conferences, sifting through existing networks of contacts.
  • Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals
  • Manage all sales leads using sales management tools.
  • Engage Customer Success and Solutions to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects being pitched and/or signed off by the customers.
  • Collaborate with the Customer Success Managers to identify and manage new revenue opportunities from existing customers to cross sell other FiveStones products and services.
  • Effectively work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management.
  • Proactively attend and participate in periodic company/team meetings to provide pipeline and revenue forecast updates, provide updates and obtain health check updates on other matters including state of business, escalation updates, opportunity discoveries and executions.


Product Enablement and Knowledge Management

  • Acquire knowledge (basic) and maintain certification for all relevant Google Marketing Platform technologies.
  • Conduct product demonstration of the Google Marketing Platform technologies and/or other FiveStones products and services where appropriate aligned with promoting the USPs and benefits to the customers’ or prospects’ business.


FiveStones Advocacy

  • Advocate and contribute to maintaining the FiveStones brand, culture and core values at all times.
  • Continuous self-development to maintain, solidify and improve industry knowledge, personal brand and thought leadership.
  • Nurture internal relationships to preserve and improve collaborative and supportive mindset.
  • Proactively contribute to the betterment of FiveStones by participating in additional activities and responsibilities where applicable and required.


Education and Experience

Prerequisites:

  • Bachelor’s Degree in Business Management, Marketing or equivalent industry certification is desirable.
  • A minimum of 3+ years’ experience in technical/solutions sales in the media industry or in a comparable position. Digital agency experience of interest. Candidates with less experience or fresh graduates will also be considered for junior roles.
  • Successful track record in achieving sales quota and new business development.
  • Proven understanding of the Google Marketing Platform technologies, other ad tech products or SaaS technologies.
  • Proven understanding or experience in digital marketing including Google Ads.
  • Solid knowledge of Microsoft Office (Excel, PowerPoint, Word) and/or Google Suite (Sheets, Docs, Slides).


Highly Regarded / Preferred:

  • Practical experience or exposure in media buying/sales, campaign management, ad operations or dev/tech operations.
  • Existing network or industry connections is a plus.
  • Experience in project management, consulting, and/or presales.
  • Experience and/or proven strong understanding of tag management, SEO, web management.
  • Experience in delivering/hosting a classroom-style training.
  • Understanding of HTML, CSS, JavaScript, URL encoding and structures.
  • Familiarity with SQL queries.
  • Experience in customer service/support or technical support environment.


Abilities and Attributes

  • Excellent verbal and written communication skills in Chinese (Cantonese and Mandarin) and English.
  • Excellent presentation skills.
  • Experience and advocate of exceptional customer service.
  • Strong problem-solving skills and root cause analysis.
  • Strong numerical skills and analytical mindset.
  • Outstanding “people person” personality.
  • Effective at multitasking and prioritisation.
  • Sense of urgency work ethics.
  • Sense of humour.

Thank You

Your application was submitted successfully.

  • Location
    Hong Kong, HKG
  • Department
    Business
  • Employment Type
    Full Time
  • Minimum Experience
    Mid-level