Digital Advertising Executive

Customer Success · Hong Kong, HKG
Department Customer Success
Employment Type Full Time
Minimum Experience Mid-level

Job Highlights

  • Competitive salary with attractive Talent Benefits
  • Flexible working hours and a hybrid workplace
  • Friendly working environment and work-life balance


Job Description


Join us to become a FiveStones family member!

You will be entitled to a competitive salary and attractive staff benefits including:

  • Annual leave, birthday leave, paid sick leave, compensation leave, marriage leave, maternity leave, paternity leave and compassionate leave
  • Five-day work week with flexible working hours and a hybrid workplace
  • Comprehensive medical and dental coverage
  • Professional training and career advancement opportunities
  • Friendly working environment and work-life balance culture

What do you need to do?

  • Assist in customer on-boarding & training for the Google Marketing Platform (GMP)
  • Create and maintain documentation for product updates, roadmaps, best practices and more
  • Be the first responder and solution provider for customer GMP technical enquiries whilst ensuring quality of response, information and communication is of high standards
  • Assist the Customer Success Manager in managing the relationships with existing clients
  • Collaborate with internal teams to deliver Digital Maturity solutions
  • Handle ad-hoc projects as assigned

What do you need to have?

  • Bachelor’s Degree in Marketing, Communications or related discipline
  • 1-2 years of solid working experience in digital marketing
  • Knowledge of Programmatic advertising, SEM, Google Tag Manager & Google Analytics preferred
  • Experience in customer service/support or technical support environment preferred
  • Experience in technical writing preferred
  • Knowledge of HTML, CSS & JavaScript preferred
  • Excellent presentation skills, verbal and written communication skills in Chinese (Cantonese and Mandarin) and English
  • Comfortable working in a fast-paced & multinational environment and with a distributed team
  • A good team player & fast learner with a good “people person” personality & sense of humor

Ready to join us? Apply now to submit your resume & expected salary to us!


(Personal data will be used for FiveStones Limited recruitment purposes only. We will retain the applications of candidates for no more than 12 months.)

Thank You

Your application was submitted successfully.

  • Location
    Hong Kong, HKG
  • Department
    Customer Success
  • Employment Type
    Full Time
  • Minimum Experience